The City of Longmont conducts an annual maintenance program to replace water meters in homes on a scheduled cycle to ensure measuring accuracy. As part of this effort, the City is able to install modern, electronic meters. This means all replacement meters are read by wireless technology, which is much more efficient for staff and less impactful for residents (we no longer need to enter the yard or home to get a reading). Scheduled meter replacements are typically installed at no cost to the property owner (restrictions may apply).
When a meter that is located inside a home is due to be replaced, a City employee will place a tag on the front door to notify the resident. The door tag requests that the resident contact Water Utilities to make an appointment to have the meter replaced. If the meter is located in a pit outside of the home, technicians will knock on the door before they begin work to let the resident know who they are and why they are working on their property.
Through this program, property owners have the option to move a meter that is located inside their home to an outside pit for a reduced fee. If you do not know where your water meter is located, please contact Water Utilities for assistance in locating the meter, as well as process and cost information for meter relocation.
If you are experiencing problems with your water meter, please contact Water Utilities Monday through Friday, 8 am - 5 pm. For after hours emergencies involving a meter, please call Longmont Police Dispatch.