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Utility Bill

You will need your Utility Bill Account Number to set up your online account.

Paying Your Utility Bill

The City of Longmont Utility services include electricity, water, sewer, solid waste collection and storm drainage. Customer service representatives provide service information, schedule service connections, solve billing problems and secure payments on accounts.

 

There are multiple ways you can pay your bill. Find the best solution with one of our six ways to pay:

 

  • By credit or debit card online. Visit MyUtilityAccount.longmontcolorado.gov to create an online account that you can use to make a payment at any time.
  • By automatic recurring payment using your credit or debit card or by electronic funds transfer (EFT). Visit MyUtilityAccount.longmontcolorado.gov to create an online account and enroll in autopay. Please call Utility Billing at 303-651-8664 if you have questions or need assistance.
  • In-person. During business hours, you can make payment at the Civic Center, 350 Kimbark Street. After hours, you can leave your payment by check in the drop box on the west side of Kimbark Street across from the Civic Center.
  • By mail. Mail your check to 350 Kimbark Street, Longmont, 80501.
  • Through your bank. Make a direct payment from your checking account. Contact your bank for instructions.
  • By phone. Between 8 am and 5 pm, you can call the Utility Billing office at (303) 651-8664 and speak to a customer service representative to pay by credit or debit card over the phone.

 

There are two ways to pay your utility bill online. You can register for an online account and save your billing information to use month-to-month OR you can use our Payments system to enter your information on a one-time use basis.

 

 

Important information about utility billing address and phone number changes

When you update your billing address and phone numbers through the Utility Bill Pay website, your information does not update our main Utility Billing System. Please call (303) 651-8664 during normal business hours with your utility billing account information so that we can make sure that we have your correct mailing address and phone number to contact you regarding City services.

 

Paying Your NextLight Bill

NextLight™, Longmont’s broadband internet service from Longmont Power & Communications, is billed separately from other City services. If you are a NextLight customer, you can go here to pay your NextLight broadband bill. For any questions about NextLight, or to find out more about getting high-speed fiber-optic service to your home or business, please call NextLight customer support at (303) 774-4494.

 

 

Other Services

Need assistance?

If you are experiencing issues with your utility bill, please call us at (303) 651-8664.

The Employment Opportunities, Vendor and Employee Self Service portal applications will be down for system maintenance starting Thursday, Dec. 26, 2024 at 6 pm through Friday, Dec. 27, 2024 at noon. We apologize in advance for this inconvenience.