Longmont Recognized for Exceptional Use of Data and Evidence to Improve Residents’ Lives - City of Longmont Skip to main content
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Longmont Recognized for Exceptional Use of Data and Evidence to Improve Residents’ Lives

The City of Longmont is proud to announce that it has achieved What Works Cities Certification in recognition of its exceptional use of data to guide decision-making and improve residents’ lives. What Works Cities Certification, the national standard of excellence in data-driven city governance, evaluates how well cities are managed by measuring the extent to which city leaders incorporate data and evidence in their decision-making. What Works Cities Certification, a national Bloomberg Philanthropies initiative led by Results for America, has awarded Certification to 55 U.S. cities for outstanding data practices since 2017.  

“It’s an honor to be recognized by What Works Cities for our achievements in data-informed governing, a certification held by only 55 U.S. cities,” said Mayor Joan Peck. “Through data-driven decision making, we have improved our programs and policies to offer residents more opportunities in more efficient ways. So far, our team has primarily been focused on increasing access to rebates and connectivity through NextLight, but it doesn’t end there – we are committed to applying data practices to future endeavors.” 

What Works Cities Certification assesses cities based on their data-driven decision-making practices, such as whether they are using data to set goals and track progress, allocate funding, evaluate the effectiveness of programs and achieve desired outcomes from contracts with outside vendors. The program also measures whether cities are publicly and transparently communicating about their use of data and evidence. Each city that participates in Certification receives a customized city assessment that highlights their unique strengths and opportunities for improvement. What Works Cities partners then provide coaching, training, and technical assistance to help city leaders improve their data and evidence capabilities, embrace new practices aligned to the Certification standard and drive outcomes for their community. 

Longmont is successfully applying data-driven practices to both identify and improve underperforming programs for its residents most in need. By encouraging residents to cross-qualify for assistance programs like Longmont City Assistance and Rebate System (CAReS), Longmont’s financial assistance and rebate program, and Boulder County’s Low Income Energy Assistance Program (LEAP), enrollment in each of them has increased.  

Longmont has demonstrated measurable progress on these foundational data practices. Some notable examples of the city’s use of data include: 

  • Using resident feedback to create an easy form for individuals to apply for multiple rebates at once. The easy application process has resulted in an increase in rebate recipients. The City provided $275,415 in rebates in 2020. 

  • Gathering data from the Longmont CAReS program that has allowed the City to identify broadband access needs and expand access to wifi through NextLight. 

Since the Certification program launched in April 2017, U.S. cities with populations of 30,000 and higher have been eligible to participate. Cities are awarded Silver, Gold, or Platinum Certification depending on their level of data sophistication. Fifty-five cities have achieved Certification. 

“Cities using data are more resilient and able to respond in crisis situations,” said Lauren Su, Director of What Works Cities Certification. ”Longmont has done an outstanding job of using data to increase the number of residents benefitting from programs like Longmont CAReS and LEAP, ensuring that financial assistance is reaching residents most in need. This is what excellence in data-driven government looks like.” 

Longmont is proud to join an elite group of cities leading a growing movement of data-driven decision-making in jurisdictions around the country. A report released last fall by the Monitor Institute at Deloitte, in collaboration with What Works Cities, detailed the increase in cities using data to drive decision-making and the benefits of this approach for residents. Since 2015, the percentage of cities tracking progress toward key goals has more than doubled (from 30% to 75%), the percentage of cities engaging with residents on a goal and communicating progress has more than tripled (from 19% to 70%), the percentage of cities with a platform and process to release data to the public has more than tripled (from 18% to 67%), and the percentage of cities modifying their programs based on data analytics has more than doubled (from 28% to 61%). These are several of the data practices assessed as part of What Works Cities Certification. 

Certification was developed by a team of experts from Results for America in close consultation with the What Works Cities Certification Standard Committee and with support from other What Works Cities partners – The Government Performance Lab at the Harvard Kennedy School, The Center for Government Excellence at Johns Hopkins University, and The Behavioral Insights Team. Over 200 cities have completed a Certification assessment, benchmarking their practices against the national standard.  

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About What Works Cities:
What Work Cities, a Bloomberg Philanthropies initiative, helps cities use data and evidence to tackle their most pressing challenges and improve residents’ lives. The initiative’s What Works Cities Certification program is the first-of-its-kind national standard of excellence in city governance that evaluates how well cities are managed and whether cities have the right people, processes, and policies in place to put data and evidence at the center of decision-making. Through the initiative’s expert partners, cities around the country are receiving support, guidance and resources to succeed. For more information, visit whatworkscities.org