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Font Size:
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$(".font_smaller").on("click", function () { switch ($("#active_font").attr("data-css")) { case "large.css": SetFontSize("medium.css"); break; case "medium.css": SetFontSize("small.css"); break; case "small.css": SetFontSize("x-small.css"); break; case "x-small.css": SetFontSize("xx-small.css"); break; } return false; }); $(".text_size").on("click", function () { SetFontSize("x-small.css"); return false; }); //end VISPP-4466

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$("div").click(function () { if ($("#" + widgetContext + " div#share").hasClass("click-active")) { $("#" + widgetContext + " div#share").find("ul").hide(); } });

$(document).click(function (e) { if (!$(e.target).closest("#share").length > 0) { $("#" + widgetContext + " div#share").removeClass("click-active"); $("#" + widgetContext + " div#share").find("ul").hide(); } });

$("#" + widgetContext + " #share").bind('mouseleave', function () { //If not relate to click event if (shareContainerTimeout) { clearTimeout(shareContainerTimeout); shareContainerTimeout = null; } shareContainerTimeout = setTimeout(function () { if (!$("#" + widgetContext + " div#share").hasClass("click-active")) $("#" + widgetContext + " div#share").find("ul").hide(); }, 200); });

$("header#" + widgetContext + " a.feedback_link").click(function () { var windowHeight = 485; if (window.innerWidth <= 648) { windowHeight = 545; } var opts = { title: "Feedback", url: "/Template/GetFeedbackPartial?feedbackUrl=https%3a%2f%2fwww.longmontcolorado.gov%2fdepartments%2fdepartments-n-z%2fpublic-safety-department%2fpublic-safety-chief%2femergency-communications-center%2fnurse-navigator", useFrame: true, height: windowHeight, onClosed: function (result) { if (result != undefined && result.IsOk == true) { $.refreshTempMessage(result.Message); } $("header#" + widgetContext + " a.feedback_link").focus(); }, skin: 'viClientDialog feedback_lightbox', fixed: false }; $.viClientDialog(opts).open(); }); //Safari iOS: No click event $("header#" + widgetContext + " a.send_share_email").bind("click touchstart", function () { var shareEmailTitle = document.itemTitle ? encodeURIComponent(document.itemTitle.trim()).replace(/[!'()*]/g, escape) : "Nurse+Navigation"; var opts = { title: "Click to submit an email online", url: "/Template/GetShareEmailPartial?shareUrl=https%3a%2f%2fwww.longmontcolorado.gov%2fdepartments%2fdepartments-n-z%2fpublic-safety-department%2fpublic-safety-chief%2femergency-communications-center%2fnurse-navigator" + "&shareTitle=" + shareEmailTitle, useFrame: true, height: 485, onClosed: function (result) { if (result != undefined && result.IsOk == true) { $.refreshTempMessage(result.Message); } $("header#" + widgetContext + " a.send_share_email").focus(); }, skin: 'viClientDialog send_share_email_lightbox', fixed: false }; $.viClientDialog(opts).open(); }); });

Nurse Navigation

The City of Longmont Department of Public Safety, in collaboration with American Medical Response (AMR), is launching an innovative program to provide residents with a variety of options for quickly reaching the appropriate level of medical care when calling 911. Based on the description of your symptoms, you may be transferred to a Nurse Navigator who will work with you to determine and appropriate path for treatment and assist in coordinating that care.

calls go to nurse navigation center

When should I call 911?

You should only call 911 for a serious medical emergency that you believe is life-threatening or that may be or become life threatening, for example:

Trouble breathing
Chest pain
Heart attack
Cardiac arrest
Fainting
A severe allergic reaction
Injuries from a fall or accident
Seizures
Severe pain
Other urgent matters

You should not call 911 for minor illnesses that can be addressed through an appointment with a primary care physician (for example: a cold, a minor cut or a routine medical matter).

What is Nurse Navigation?

Will EMS providers respond to 911?

If your condition is an urgent, life-threatening or potentially life-threatening emergency, the 911 center will dispatch EMS first responders who will assess your symptoms and may transport you to the hospital directly.

If your condition is not a medical emergency, you may be transferred to the Longmont Public Safety Nurse Navigation, and the Nurse Navigation will assess your symptoms and determine the most appropriate medical care for your condition.

Who will determine If I am transferred to Nurse Navigation?

How will a determination be made about a clinic?

Can nurses schedule appointments?

Will medical providers prescribe medication?

Should I call 911 to schedule follow-up?

What if nurse navigation determines my condition warrants transport?

Nurse Navigation with the Longmont Public Safety Nurse Navigation should only receive calls that would typically be best handled in a non-emergency healthcare environment as opposed to a hospital emergency room setting. However, if the Nurse Navigation determines that your condition is of an urgent or emergency nature that should best be treated at a hospital or that you should be assessed by Longmont Public Safety first responders, we will immediately dispatch an EMS unit to you.

What are qualifications of Nurse Navigation?

If I talk with a nurse and still want to be transported?

Is there a charge for this service?

No, there is no charge if a patient is routed to a nurse from a dispatcher. The caller/patient would be financially responsible for any fees associated to an actual doctor visit at an urgent care, telehealth visits or any other alternate destination (this is immensely less expensive than paying for an emergency room visit). However, nurses do take into consideration the insurance of the caller and right match them to facilities that accept their insurance.

Am I required to have medical insurance?

To learn more about this program, contact the American Medical Response (AMR) Nurse Call Center at 855-228-1365.

To speak with a Longmont Public Safety staff member, please email or call 303-774-4649.