Website Accessibility - City of Longmont

Website Accessibility

Commitment to Accessibility

Web Content and Technology Accessibility Statement

The City of Longmont is committed to serving all members of our community and we strive to ensure that our web content and information and communication technology is accessible to everyone.

We recognize the importance of providing equal access to our web content and information and communication technology. Our ongoing accessibility effort works toward being in line with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards set by the World Wide Web Consortium (W3C). This includes, but is not limited to, ensuring that our websites are perceivable, operable, understandable, and robust for individuals with disabilities.

Accessibility Features

Some of the steps we are taking to help ensure accessibility on our websites includes:

  • Using clear and simple language
  • Using appropriate color contrast
  • Providing alternative text for images and other non-text content
  • Ensuring that all pre-recorded videos have closed captions and audio descriptions
  • Ensuring that our website and its components are compatible with assistive technologies, including screen readers and speech recognition software

Training

We are committed to providing annual training to our website content creators and editors on website accessibility best practices, including creating accessible content, using accessible templates, and testing for accessibility compliance.

Feedback and Reports of Inaccessible Web Content and Technology

We encourage feedback from our website users, including those with disabilities, on how we can improve the accessibility of our websites. If you encounter any accessibility barriers on our websites, please contact us by email at support.web@longmontcolorado.gov or by phone at (303) 774-4391. 

Reasonable Accommodation or Modification

Web content and information and communication technology users may request a reasonable accommodation or modification by contacting the City's ADA Coordinator Doug Spight at Doug.Spight@longmontcolorado.gov or (303) 651-8435. Users may also submit a form at https://www.longmontcolorado.gov/community/about-longmont/accessibility-and-quality-assurance/ada-request-for-accommodation. The City is committed to timely responding to any requests for a reasonable accommodation or modification.

Monitoring and Review

We will regularly review our web content for compliance with WCAG 2.1 AA and work to ensure that new content and updates meet accessibility standards. The City reserves the right to remove inaccessible web content if needed. We will also regularly evaluate our accessibility policies and efforts and make updates as necessary. This page was last reviewed June 4, 2024.

By implementing this web content and technology accessibility statement, the City of Longmont is committed to ensuring equal access to digital content and services for all individuals, including those with disabilities.

Roadmap

Assessment and Evaluation

The City of Longmont conducted an initial audit and review of its information and communication technology in 2023 and made multiple determinations:
  • The external city website should be updated
  • 3rd party tools should be reviewed for compliance
  • Vendors need accessibility requirements conveyed
  • Over 7000 documents on the city website should be reviewed

Planning, Implementation, and Remediation

July 1, 2024 Update

  • The external city website is undergoing redesign and redevelopment and will launch in August 2024
  • The city has engaged external vendors to understand compliance of 3rd party tools
  • The city includes accessibility requirements in contracts with vendors
  • 4015 documents have been reviewed
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