Customer Satisfaction Survey
The City of Longmont conducts Customer Satisfaction Surveys to gauge resident opinions on various city services. These surveys serve as a barometer for resident satisfaction and help us identify areas for improvement. Your feedback is crucial in guiding our efforts to enhance the quality of life in Longmont and ensuring that our services meet your needs and expectations.
2022 Survey Results
Your feedback shapes our community! Here are some exciting highlights from our latest Customer Satisfaction Survey. These insights show us what you love about Longmont and spotlight the areas where we’ve made great strides:
86%
Satisfied with overall city services
87%
Love living in Longmont
85%
Happy with their neighborhoods
83%
Say Longmont is a great place to raise kids
How We Gather Your Feedback
Our Customer Satisfaction Survey is conducted every two years to regularly gather your feedback. We randomly select participants to ensure a representative sample of our community. The survey includes questions on various aspects of city services, and we take great care to ensure the validity and reliability of the results. This rigorous methodology helps us accurately assess your satisfaction and make data-driven improvements.
Archive of Customer Satisfaction Surveys
Explore the archive of previous Customer Satisfaction Surveys to see how resident satisfaction has evolved over time. These surveys provide valuable insights into the trends and changes in community opinions:
Join the Conversation
Your input is invaluable to us! We invite all residents to participate in future Customer Satisfaction Surveys. Your feedback helps us improve and tailor our services to better meet your needs. Keep an eye out for the next survey opportunity, and make your voice heard in shaping the future of Longmont.
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